Industry Hospital & Health Care
Job Title Administration Executive
Company's Business international healthcare, medical assistance, security services, duty of care, travel, security, medical, risk, mobility, crisis, assistance, health, outsource, care, pandemic, evacuation, safety, expats, and concierge
Working Locations Tokyo
Salary Open

Job Description

Our Clients

The client is in the hospital and healthcare industry who specializes in innovative technology and medical expertise to focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery.

Responsibilities

  • To provide an end to end service for providers and beneficiaries in Japan from appointment making, issue resolution to claims payment.
  • To ensure the accurate and timely processing of Japan Authorizations and attendant Appointments, within company's standards and contractual KPIs
  • To ensure the accurate and timely functioning of the Japan Payment Process (JPP) including upload to WPS portals and claim reimbursement
  • Help resolve claims issues on behalf of providers and beneficiaries, working with company teams to ensure timely and accurate resolution within TRICARE rules

Job Requirements

Required Skills and Knowledge 

  • Experience demonstrating Customer Service Skills in the private sector.
  • Claims/billing Experience
  • Knowledge of hospital/medical administration a plus.

Required Competencies

  • Attention to detail
  • Able to work to tight timelines
  • Proactive problem solver, analytical thinker, good organizational skills
  • Comfortable with financial data and reconciliations
  • Experience studying or living overseas a plus

Required Work Experience 

  • Claims and billing in a small to medium size organization, preferably in the healthcare of financial sectors
  • Demonstrating customer service skills, preferably in the private sector

Required Qualifications

  • Further education desirable

Required Languages

  • Strong “business level” English language skills, both verbal and written
  • May be requested to translate invoices from Japanese to English on an “as needs” basis

Travel / Rotation Requirements

Minimal; less than 10%

Industry: Healthcare
Job Category: Admin
Salary: Open
Job Type: Perm
Job Location: Tokyo 23 Wards

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